Refund Policy

At Verse & Vibe Co., we take pride in creating high-quality bookish merchandise. Please review our refund policy before making a purchase.

No Refunds for Incorrect Sizing or Preference Changes

Due to the made-to-order nature of our products, we do not offer refunds or exchanges for incorrect sizing or change of preference. Please refer to the size charts provided on each product listing before placing your order.

Replacements for Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or does not match your order, we will replace it at no cost to you. To qualify for a replacement:

• You must contact us within 7 days of delivery with clear photos of the item and any packaging.

• We will review your request and provide a resolution as quickly as possible.

Order Cancellations

• We accept order cancellations within 1 hour of purchase. After this timeframe, orders are processed for production and cannot be canceled.

Lost or Delayed Packages

• We are not responsible for shipping delays caused by the carrier.

• If a package is marked as delivered but has not been received, we recommend checking with neighbors or your local post office.

If you have any questions about our refund policy, please contact us at verseandvibeco@gmail.com.